Experience Nakatomi brings
Performance Diagnosis & Remediation
Turned a broad platform-performance concern into measurable causes, addressed the areas within the platform team's control and separated them from external network and content factors.
Global Financial Institution · Previous senior employment experience · client anonymised. This work was delivered by Robert in that earlier senior role and forms part of the experience and capability Nakatomi Consulting brings to current client work.
The situation
What needed to change
A major financial-services customer reported poor performance. Simply adding infrastructure would not have established whether the issue sat within the application, platform, customer network, customer content or underlying infrastructure.
The work
The work behind the outcome
Outcome
The outcome
The measured work supports approximately 36% improvement in front-end performance and approximately 51% improvement across important backend and administration operations.
Relevant Nakatomi capabilities today:
These links show where Robert’s earlier senior-role experience contributes directly to Nakatomi’s current capability.
Bring the experience forward
Facing a technology challenge with similar complexity?
Nakatomi brings the relevant experience into the organisation and situation in front of us today, working with leadership and teams to shape the right response rather than repeating an old solution.