Experience behind Nakatomi

Operational Resilience & Disaster Recovery

Used real recovery testing to expose genuine platform and supplier failures, restore capability, drive root-cause remediation and prove subsequent recovery against defined objectives.

Web Platforms for Asset & Wealth Managers · Previous senior employment experience. This work was delivered by Robert in that earlier role or engagement and is included to show the experience and leadership approach that sit behind Nakatomi Consulting today.

The situation

What needed to be understood or changed.

Disaster recovery existed as an operational requirement, but only realistic testing could show whether systems, cloud dependencies, APIs, suppliers, procedures and people would behave as expected during a real failure.

The work

From understanding the position to aligning people, decisions and delivery.

  • Real disaster-recovery testing across UK and US capability
  • Immediate recovery of service capability where tests exposed failures
  • Root-cause investigation and supplier escalation
  • Runbook and automation improvements
  • Subsequent recovery testing against defined RTOs

Outcome

What changed and what was achieved.

The important result was not a paper assurance that DR existed. Testing exposed real Azure/API and supplier/platform issues, those issues were remediated, and recovery was subsequently exercised again against defined recovery objectives.

Back to selected work

Bring the experience forward

Facing a technology challenge with similar complexity?

Nakatomi brings the relevant experience into the organisation and situation in front of us today, working with leadership and teams to shape the right response rather than repeating an old solution.